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  • Blue Waters returned to service

    Created by: mshow 2019-02-24 03:41:58 (Channels: mandatory|unscheduledoutages|systemnotices)

    The high-speed network issue on Blue Waters was resolved and the system returned to normal operations at 3:30 AM CT.

  • Blue Waters High Speed Network issue

    Created by: mshow 2019-02-23 23:43:19 (Channels: unscheduledoutages|systemnotices)

    Blue Waters is experiencing an issue on the high-speed network that began at 9:48 PM CT. System support staff are evaluating and attempting to restore normal service. Job scheduling is paused until the issue is resolved. The file systems and data transfer services are operating normally. Interim updates will be posted on...
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  • Blue Waters Notice: Unplanned Reboot

    Created by: tbouvet 2019-01-12 09:58:18 (Channels: unscheduledoutages|systemnotices)

    Blue Waters Users,

    We experienced an issue that has the high speed network in an unrecoverable state. We have to reboot the system to recover and all running jobs will be lost. The login nodes and endpoints (ncsa#Nearline ncsa#BlueWaters) will remain available during the reboot. The current estimate for return to...
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  • Blue Waters Notice: Nearline System (HPSS) return to service

    Created by: tbouvet 2019-01-10 15:24:20 (Channels: unscheduledoutages|systemnotices)

    Blue Waters Users:

    The ncsa#Nearline endpoint is available and has returned to service at 3PM CT. We apologize for any inconvenience.

    -Blue Waters

  • Blue Waters Notice: Nearline System (HPSS) remains unavailable.

    Created by: tbouvet 2019-01-10 09:38:30 (Channels: unscheduledoutages|systemnotices)

    Blue Waters Users:

    The ncsa#Nearline endpoint is paused pending repairs suffered to systems during the data center power failure on 1/09/19. We apologize for any inconvenience.

    Please check back for an update on the situtation.

    -Blue Waters

     

  • Blue Waters Notice: System has returned to service

    Created by: jenos 2019-01-10 09:37:52 (Channels: unscheduledoutages|systemnotices)

     

    Blue Waters Users:

    The power outage at the NPCF building has been resolved.  All Blue Waters services are now available with the exception of the Nearline storage system, which will take a bit longer to recover.  The job scheduler has been resumed and login nodes have access re-enabled.  There will be...
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  • Blue Waters Notice: Power disruption

    Created by: jenos 2019-01-09 16:21:59 (Channels: unscheduledoutages|systemnotices)

    Blue Waters Users:


    Update 4:20pm:

    All systems up except Nearline.  Access remains restricted while performance tests complete.


    A power outage at the building housing the Blue Waters system has caused a service interruption; all running jobs were consequently terminated.  All Blue Waters subsystems have been affected and are currently out of...
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  • Blue Waters Notice: System returned to service

    Created by: jenos 2018-12-27 23:43:11 (Channels: unscheduledoutages|systemnotices)

    Blue Waters Users:

    The power outage at the Blue Waters building has been resolved and the compute nodes have been restarted. The Blue Waters system has been returned to normal operations at 11:40 PM CT. We apologize for any inconvenience.

     

  • Blue Waters Announcement: Winter Holiday services

    Created by: gbauer 2018-12-21 09:21:34 (Channels: systemnotices|general)

    Blue Waters partners;

    NCSA staff will observe the University of Illinois Winter break schedule starting 5pm Friday December 21, 2018, and will resume normal business hours on Wednesday, January 2nd, 2019. On-call staff will monitor Blue Waters and the service request system during this period, and respond to issues in a...
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  • Blue Waters Announcement: Ongoing Blue Waters Job Discounts

    Created by: gbauer 2018-11-12 21:44:41 (Channels: systemnotices|general|policychange)

    This is a reminder that the first period of job discounts ends on Thursday, November 15th. The second period starts on the 16th but with different criteria. Get your jobs submitted soon.

    Stop by the NCSA booth and say hi if you are at SC18.

    > The Blue Waters project is happy to...
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  • Blue Waters Discount Update

    Created by: jenos 2018-11-02 17:22:33 (Channels: systemnotices|general|policychange)

    The previously announced discounts have not changed; however, they have not been activated yet to be reflected in current charges. This is expected to be activated next week, but will be retroactively applied to the original start date of Nov 1, 2018.

     

  • Blue Waters Announcement: Blue Friday Job Discounts start today!

    Created by: jenos 2018-11-01 12:34:44 (Channels: systemnotices|general|policychange)

    The Blue Waters project is happy to announce two job discount periods as our way of saying thank you for another successful year of computing and the your help creating our 2017-2018 annual report.  

    There are two discount periods:

    1. Nov 1 - Nov 15: 50% charge discount on all queues, all jobs completing during...
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  • Blue Waters Notice: Temporary changes to shell stack size limit

    Created by: gbauer 2018-10-05 14:40:33 (Channels: systemnotices)

    Blue Waters partners,

    We would like to inform you of a change to the Blue Waters user environment that will be made today, Friday October 5th, at 2:30 pm Central time. A subsequent notice will be sent when the change are reverted. The change is:

    A. The shell stack size soft limit will be set to 2097152 kbytes and the...
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  • Globus SSH-based CLI End of Life

    Created by: gbauer 2018-08-01 15:19:49 (Channels: systemnotices)

    As of August 1, 2018 the SSH-based command-line interface (CLI) to Globus is end-of-life.

    Please see view-source:https://bluewaters.ncsa.illinois.edu/data-transfer-doc (scroll to the CLI section) and/or the Globus CLI page https://docs.globus.org/cli/ for more information on the new Python based CLI.

    Send email to help+bw@ncsa.illinois.edu for assistance, questions, etc.

  • Blue Waters Scheduled Maintenance: Return to Service

    Created by: gbauer 2018-07-16 19:43:38 (Channels: scheduledoutages|systemnotices|softwareupdate)

    Blue Waters Users,

    Blue Waters has been returned to service after a security update and programming environment update. CUDA 9.1 is now available as the default cudatoolkit but with gcc/4.9.3 remaining as the default GNU compiler. The default programming environment otherwise did not change to allow for an extended transition to...
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  • Blue Waters Scheduled Maintenance Update

    Created by: jenos 2018-07-13 11:57:54 (Channels: scheduledoutages|systemnotices|softwareupdate)

    Blue Waters Users,

    Please note the following scheduled maintenance update:

    The scheduled maintenance for CUDA 9.1 deployment on Blue Waters has been expanded to a near full system service outage that will span 13 hours on Monday July 16th, from 9am to 10pm. This adjustment will eliminate the need for an additional...
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  • Blue Waters XK (GPU) resource and HPSS Nearline resources will be unavailable from 9am to 12pm on Monday July 16th

    Created by: kingda 2018-07-09 09:08:10 (Channels: scheduledoutages|systemnotices|softwareupdate)

    Blue Waters Users,

    Blue Waters XK compute resource and HPSS ncsa#Nearline resource will be undergoing maintenance Monday (July 16th) morning beginning at 9 AM. The XK compute nodes are anticipated to be unavailable for up to 3 hours. The login nodes and XE compute resource will remain in service.

    A new Programming Environment will be installed...
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  • Blue Waters Partial Scratch Outage

    Created by: tbouvet 2018-06-23 21:31:02 (Channels: unscheduledoutages|systemnotices)

    Blue Waters experienced a newtork switch failure that resulted in a partial outage of the scratch filesystem (ost168-179) from 7:44 PM CT to 7:59 PM CT. Jobs that ended during this time may have been impacted. I/O transactions targeting the affected storage server should block until the ost targets returned...
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  • Blue Waters Nearline Endpoint Busy

    Created by: gbauer 2018-06-21 23:07:24 (Channels: systemnotices)

    Due to very high demand for data retrieval from Nearline, a pause rule is in effect to allow manual task scheduling. You may submit tasks as normal and they will be run as quickly as possible.

    Tasks submitted to Globus will start in a paused state but will be released to...
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  • Blue Waters returned to full service

    Created by: mshow 2018-06-12 10:23:37 (Channels: mandatory|unscheduledoutages|systemnotices)

    Blue Waters has returned to full service after recovery from a power event.

  • Blue Waters system power interruption

    Created by: mshow 2018-06-12 04:56:14 (Channels: mandatory|unscheduledoutages|systemnotices)

    Thunderstorms have resulted in a power interruption of the BlueWaters System. This outage imacts both the compute nodes and all  filesystems. Therefore, a full reboot will be necessary.Return to service is estimated to be approximately 10 am Centeral time.

    BW Admin

  • Blue Waters has Returned to Service

    Created by: tbouvet 2018-06-07 14:27:12 (Channels: unscheduledoutages|systemnotices)

    Blue Waters has returned to full service at 2:14 PM CT. The issue encountered required a full system reboot to resolve. All running jobs were lost so please resubmit your jobs from latest checkpoint file if your job exited prematurely.   

  • Blue Waters notice: Container software re-enabled on Blue Waters

    Created by: gbauer 2018-05-09 16:25:31 (Channels: systemnotices|softwareupdate)

    We are pleased to announce that the container software package Shifter and its associated service have been re-enabled on Blue Waters.

    Shifter was checked for vulnerabilities and none were found. To avoid concern, a patch was applied, and Shifter has been updated and re-enabled.

    Please see the Shifter page on the portal for...
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  • Blue Waters notice: Container software disabled on Blue Waters

    Created by: gbauer 2018-05-02 14:28:53 (Channels: systemnotices)

    This notice affects Blue Waters users relying on the container technologies of Shifter or Singularity. 

    Due to a recently announced security vulnerability related to container software, Shifter and Singularity container software have been disabled immediately to address the issue. We took this action to eliminate the risk of potential compromise of Blue Waters...
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  • Blue Waters Announcement: Winter Holiday services

    Created by: gbauer 2017-12-21 15:49:34 (Channels: systemnotices|general)

    Blue Waters partners;
    NCSA staff will observe the University of Illinois Winter break schedule starting 5pm Friday December 22, 2017, and will resume normal business hours on Tuesday, January 2nd, 2018. On-call staff will monitor Blue Waters and the service request system during this period and respond to issues in a...
    Read More